I was bumbling around the internet looking for something, as you do, and came across an interesting post from Penelope Trunk.
Penelope is a career adviser, author of Brazen Careerist: New Rules For Success, and an excellent read as a blogger.  She is brash, honest, witty, and gives a lot of herself in most posts.  You […]

The continually increasing use of social media has created enormous pressure on organizations to understand how the use of these technologies affects their own strategic path.
Social media is all about conversations.  Are your customers and/or stakeholders talking about you?  Should you join the conversation?  Or perhaps, start a conversation where none exists?  What kind of […]

The take up of Twitter seems to be on the rise. No, I’m not an industry analyst and I don’t have any figures to prove it. It’s the perceptible Community buzz, and stream of new applications, that lead me to this conclusion.

I’ve been using Twitter quite a bit lately. I signed up for an account months ago, but without a good search interface it was a little bit like finding your way around a strange place in the dark. Now that you can find people by location, name, or email, I’m just starting to get […]

Creation of the Community eXperience follows the same simple steps as any other organizational undertaking: decide what you want to do, do it, see if it worked. Pretty straightforward, eh?

It’s been just over 2 years since I joined UXnet, and about 6 months since I was appointed to the Board. During that time, I’ve been on several conference calls with fellow UX’ers and Board members - people I feel I know, but whom I’ve never met. Finally, the UX Board was set […]

This article explores what a Web Presence really is in the Web 2.0 world, and how establishing your own community, as well as becoming part of others’ communities (i.e.: making use of Social Networking) is now really a critical part of the recipe. Future articles will delve deeper into Designing for the Community Experience […]